Terms of Service

1. Acceptance of Terms

By accessing or using the services provided by Lunamagix Futuretech Private Limited("Company," "we," "our," or "us"), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our services.

These Terms apply to all users, including educators, healthcare professionals, administrators, parents, and any other visitors to our website or users of our products.

2. Description of Services

We provide AI-powered technology solutions across three verticals:

2.1 Education Technology

• LunaLearn: AI-powered learning management and classroom orchestration
• LunaViz: 3D holographic presentation and visualization tools
• LunaWatch: AI-powered campus security and safety monitoring
• LunaFit: Sports and fitness AI coaching with pose estimation
• LunaSense: Multi-sensory learning environments for neurodiverse learners

2.2 Healthcare Technology

• LunaCare: Therapeutic VR immersion for mental health
• LunaScan: AI-powered diagnostic imaging assistance
• LunaScribe: Ambient AI clinical documentation

2.3 Assistive Technology

• LunaGuide: AI navigation companion for visually impaired
• LunaMove: Voice-controlled autonomous wheelchair
• LunaSound: AI-powered hearing enhancement

3. User Accounts

3.1 Account Registration

Some services require account registration. When registering, you agree to:

• Provide accurate, current, and complete information
• Maintain and update your information as needed
• Maintain the security of your password and account
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access

3.2 Account Types

We offer different account types (Individual, Institutional, Enterprise) with varying features, permissions, and pricing. Specific terms for each account type are provided during registration.

4. Medical and Assessment Disclaimer

• Assessment results should be reviewed by qualified healthcare professionals
• Our tools are designed to support, not replace, clinical decision-making
• Always seek professional medical advice for health concerns
• LunaScan and other diagnostic tools are decision-support aids, not diagnostic devices
• In emergencies, contact emergency services immediately

5. Intellectual Property

5.1 Our Intellectual Property

All content, features, functionality, software, algorithms, AI models, trademarks, and branding of our services are owned by Lunamagix Futuretech Private Limited and are protected by intellectual property laws. You may not:

• Copy, modify, or distribute our software or content
• Reverse engineer, decompile, or attempt to extract source code
• Use our trademarks without written permission
• Create derivative works based on our services
• Resell or sublicense our services without authorization

5.2 User Content

You retain ownership of content you create or upload. By using our services, you grant us a limited license to process, store, and display your content as necessary to provide our services.

6. Acceptable Use and User Conduct

You agree not to:

• Use our services for any unlawful purpose or in violation of any laws
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with or disrupt our services or servers
• Upload malicious code, viruses, or harmful content
• Impersonate others or misrepresent your identity or affiliation
• Use our services to harass, abuse, or harm others
• Collect or harvest user data without consent
• Use automated systems (bots, scrapers) without permission
• Circumvent any access controls or usage limits

7. Payment Terms

7.1 Pricing

Our pricing varies by product and plan. Current pricing is available on our website and during the purchase process. All prices are in Indian Rupees (INR) unless otherwise specified.

7.2 Payment Methods

We accept major credit/debit cards and bank transfers. Payments are processed securely through third-party payment processors. We do not store complete payment card information on our servers.

7.3 Subscriptions and Renewals

• Subscriptions renew automatically unless cancelled before the renewal date
• You may cancel subscriptions at any time through your account settings
• Refunds are provided according to our refund policy
• Price changes will be communicated 30 days in advance

7.4 Taxes

Prices do not include applicable taxes (GST, VAT, etc.). You are responsible for all applicable taxes based on your location.

8. Limitation of Liability

To the maximum extent permitted by applicable law:

• Lunamagix Futuretech Private Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services
• Our total liability shall not exceed the amount you paid for the service in the 12 months preceding the claim
• We are not liable for any loss of data, business interruption, or damages resulting from third-party services or integrations

9. Warranty Disclaimer

Our services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to:

• Merchantability or fitness for a particular purpose
• Uninterrupted, error-free, or completely secure operation
• Accuracy or reliability of any information or results
• Compatibility with all devices or systems

10. Indemnification

You agree to indemnify, defend, and hold harmless Lunamagix Futuretech Private Limited, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use or misuse of our services
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you submit or transmit through our services

11. Termination

11.1 Termination by You

You may terminate your account at any time by contacting us or using the account deletion feature. Upon termination, you will lose access to your account and any associated data.

11.2 Termination by Us

We may suspend or terminate your access if you:

• Violate these Terms or our policies
• Engage in fraudulent or illegal activities
• Fail to pay for services when due
• Create risk or legal exposure for us

11.3 Effect of Termination

Upon termination, your right to use our services ceases immediately. Provisions regarding intellectual property, limitation of liability, indemnification, and governing law survive termination.

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Madurai, Tamil Nadu, India.

12.2 Dispute Resolution

Before filing a legal claim, you agree to attempt to resolve disputes informally by contacting us. If we cannot resolve the dispute within 30 days, either party may proceed with formal legal action.

13. General Provisions

• Entire Agreement: These Terms constitute the entire agreement between you and us
• Severability: If any provision is found unenforceable, the remaining provisions remain in effect
• Waiver: Our failure to enforce any right does not waive that right
• Assignment: You may not assign these Terms without our consent
• Modifications: We may modify these Terms at any time with notice

14. Contact Information

For questions about these Terms, please contact us: